Refund Policy

We offer a full refund within 14 days of your initial Pro subscription purchase. If you are not satisfied with the Service for any reason, simply contact us and we will process your refund — no questions asked.

To request a refund, contact us via:

• Email: me@davidpogorzel.ski

Please include your account email address. Refunds are processed within 5–10 business days using the same payment method used for the original purchase.

After the 14-day refund window, refunds are generally not available. You may cancel your subscription at any time from your account page. Cancellation takes effect at the end of your current billing period — you retain Pro access until then.

We may issue refunds outside the 14-day window in cases of:

• Accidental duplicate charges
• Extended service outages affecting your subscription period
• Billing errors on our part

If you are in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason, in accordance with EU consumer protection law (Directive 2011/83/EU). The withdrawal period expires 14 days after the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (David Pogorzelski — Software and Data Solutions, Geissbergstrasse 18, 10777 Berlin, Germany, me@davidpogorzel.ski) of your decision to withdraw by an unequivocal statement (e.g. email).

David Pogorzelski — Software and Data Solutions
Geissbergstrasse 18, 10777 Berlin, Germany
Email: me@davidpogorzel.ski